Syllabus Community Pharmacy and Management Chapter Topic Hrs 1 Community Pharmacy Practice – Definition, history and development of community pharmacy - International and Indian scenarios 2 2 Professional responsibilities of community pharmacists Introduction to the concept of Good Pharmacy Practice and SOPs. 3 3 Prescription and Prescription Handling · Definition, parts of prescriptions, legality of prescriptions, prescription handling, labelling of dispensed medications (Main label, ancillary label, pictograms), brief instructions on medication usage · Dispensing process, Good Dispensing Practices, dispensing errors and strategies to minimize them 7 4 Communication Skills · Definition, types of communication skills · Interactions with professionals and patients · Verbal communication skills (one-to-one, over the telephone) · Written communication skills · Body language · Patient interview techniques 6 5 Patient Counselling · Definition and benefits of patient counselling · Stages of patient counselling - Introduction, counsellingcontent, counselling process, and closing the counselling session · Barriers to effective counseling - Types and strategies to overcome the barriers · Patient counselling points for chronic diseases/disorders - Hypertension, Diabetes, Asthma, Tuberculosis, Chronic obstructive pulmonary disease, and AIDS · Patient Package Inserts - Definition, i mportance and benefits, Scenarios of PPI use in India and other countries · Patient Information leaflets - Definition and uses 10 6 Medication Adherence Definition, factors influencing non- adherence, strategies to overcome non-adherence 2 7 Health Screening Services in Community Pharmacy: Introduction, scope, and importance of various health screening services - for routine monitoring of patients, early detection, and referral of und
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